Internet Famous – The Brett Borders Story

A couple of decades back, Brett Borders had visionary aspirations. Instead of aimlessly wondering the halls of his high school, he took to the underground to search out threads of conversations that were beginning to surface in this new arena called the Internet. A unique but somewhat logical beginning for a fellow who would later go on to bill his blog the “Social Media Rockstar,” Brett was in search of digital networking way before its time.

In a recent interview I conducted with him, he sums it up as, “an extremely limited (environment)… the only social networking options were Prodigy/Compuserve,  a handful of local Bulletin Boards and the the same 35 active users.” Along with a small group of hacker friends, he learned how to call overseas and obtain Internet access by sneaking through local university and business systems.

He would then hack into telephone systems that would allow access by dialing out without being traced. According to Brett, it “really wasn’t that devious,” as his group was the same kind of crowd that today “you would find on FriendFeed or Digg.” When the first public internet service became available in his area in 1994, he immediately quit hacking as he “finally had unlimited, bulletproof access to the ‘Net,’” where he found it “far more interesting to connect versus crack.” However he looks back on these early days fondly as it motivated him to become a resourceful out-of-the-box thinker who could forge a path into the future without the need of a guidebook.

Brett studied Sociology in college where he was able to reflect on some of the anthropological underpinnings of online social demographics. Metaphorically similar to a Margaret Mead uncovering tribes in Samoa or New Guinea, Brett observed and researched the collective consciousness of various online tribes. He proposed that “online social interaction mirrors real life (with parallels to) castes, circles, cliques and socio-economic groups.” And as a social marketer, he now feels that to communicate to each group and target them properly, one needs to analyze their social structures and online habitats.

When asked why institutions of higher learning haven’t embraced social media as an academic discipline, he feels that “universities are kind of reactionary in that they (will only) offer programs and classes after a job market emerges.” Since social media jobs are presently just beginning to take on a prominent role in corporations and organizations, it will take a while for universities to catch up.

Today Brett Borders is an independent “Web Traffic Developer.” Even though Borders’ blog is titled “Social Media Rockstar” he doesn’t view himself as rock star, nor Internet Famous. Similar to Liz Strauss titling her blog, “Successful Blog” and Hugh Hefner labeling his pop culture mag “Playboy,” his blog title is more about the content versus a moniker for himself as the originator.

According to Brett, ” I think with the exception of a small handful of established, elite social media people, pretty much everyone out there is ‘faking it till they make it.’ I wake up, explore, learn, make mistakes, improve and re-define myself on a daily basis. I try to be confident, but also completely honest about what I know about and what I don’t – and careful not to mislead or make false promises to people.”

However, Brett is also cognizant that online detractors can be more powerful than your actual followers. Non-fans (what Brett terms “your shadow”) are usually much more diligent about blocking the spread of your message than the average acquaintance is dedicated in spreading it for you. Here’s a visual interpretation of Brett’s perspective on this topic.

To become Internet Famous, according to Brett is to be an initiator, not a follower. For example, when social media first came on to the scene, those that became the most successful in blogging and developing apps were those that pushed the envelope, by using new tools and searching out new terrain to maneuver. Brett feels the ones that faltered in this regard were the less aggressive breed who settled for “aggregating or recycling” the work accomplished by the front runners.

Brett refers to some of these social media followers as “online snake oil salesmen” who are motivated by money. These are the folks that aren’t “at all shy about claiming they know stuff that they don’t or making promises they can’t deliver. There’s a boom of interest in social media and SEO – and there are only a few barriers to entry (all you need is a website and business card), so some less-than-scrupulous types of people are trying to cash in on it.”

“The truth is that you have to give something (time, energy, attention or $$$) before you can really expect to get anything in return,” notes Brett. Something he calls “Digital Karma,” where those that are serious about online marketing and invest their time strategically and ask for recommendations are the ones to reap the benefits. “Those who are looking for ‘quick fixes’ and too-good-to-be-true promises can easily get burned or disappointed.”

Narcissism is sometimes an unattractive by-product of Internet Fame “There’s something very hypnotic about watching someone with an over-blown self image get all excited about themselves (which is why sites like TweetingTooHard.com are funny),” notes Brett. “There’s also “bad boy” and “bad girl” rockstar types in social media who are outspoken, hostile and inevitably create drama wherever they go. Many people unconsciously placate them (to avoid getting on their “bad list”) and follow them to see what kind of exciting trouble they’re gonna stir up next.”

In retrospect having lived through the Web 2.0 explosion, Brett reflects that “today social media is definitely over-hyped. “Yes, it is very powerful. Yes, it changes they way business is done. Yes, it empowers people to make choices they never had before – and it changes the world in some ways. But people are still people – and we like to waste a lot of time and use social media to mindlessly distract and entertain ourselves.”

He also believes that social media marketing is not a great fit for many types of products and services. He affirms that companies could “definitely get more ROI with traditional advertising or other online marketing methods like SEO or PPC.”

Currently Brett is working for an automotive publisher that focuses on hybrid and electric car technology. He’s building buzz and connections around content that raise people’s awareness of next generation transportation options. In the past he’s worked for international e-commerce companies, product manufacturers, and local tech start-ups in Boulder, Colorado.

In closing, I think Brett Borders’ Internet fame came about as result of his invested time and energy in this field and that his advice is based on years of trial and error. While he feels that a lot of folks are just not cut out for this business (“it’s demanding, time-intensive, volatile, and requires much more creativity than people are able to give to it”), I think Brett Border is one of those experts that has sized up the social media landscape realistically and knows how to make it do his bidding.

If you’re looking for a social media coach to help you wade through those Web 2.0 waters, I would suggest you contact Brett Borders for the job. He may be just that Social Media Rockstar his blog refers to.

For other stories on the Internet Famous, check out my previous interviews with Nick Thune, Marina Orlova, Julia Allison and Alejandro Reyes… and stay tuned for more stories of the the Internet Famous in the weeks to come.

Internet Famous – the Alejandro Reyes Story

He calls himself a Social Marketing Rock Star! His web site was designed for “successfools” like himself. He runs a Ustream broadcast on a regular basis and has amassed over 13,000 (and counting) followers on Twitter. His profile proclaims that he is “ADDICTED to people, their passions, and teaching them to use Social Media Marketing to get Internet Famous!  He’s a blogger, a speaker, a coach (a puppet, a poet, a pawn and a king!). He’s Internet Famous and has a story to tell.

In a recent interview I conducted with Alejandro Reyes, he confessed that Internet fame was not something he sought out, but was more about something he “knew he could leverage.” He believes in social marketing and feels that this platform gives him latitude to “entertain and inspire people,” something he is very passionate about.

Alejandro credits the birth of his daughter as one of the initial triggering events that created a buzz about about his persona and its impact on the Internet. On April 24, 2008, utilizing Ustream as a media tool to communicate, Alejandro conducted a broadcast to brag online about the birth of his daughter to his wife’s family who resided in another state. While transmitting the live stream titled “Social Media’s First Baby,” he decided to tweet it out to his Twitter followers at the same time, and in one of the first simulcasted communiques combining streaming video with tweeting, he was pleasantly surprised when he received 60+ tweets from his modest (at the time) fan base.

It was at this moment, he began to understand the power of the Internet and the connection he could make in people’s lives. Today, simulcasts of this nature are conducted regularly by celebrities like Ashton Kutcher and P.Diddy when they want to broadcast to their fan base. And consequently Ustream has since integrated Twitter into their chatrooms.

This intimate entree’ into people’s lives ‘positioned’ Alejandro as someone who was willing to share personal stories with total strangers. In the Web 2.0 environment we all reside, here was a guy who was willing not only to be upfront and personal, but also one who was transparent in a very honest and forthright manner. Dissimilar to the self-promoting “online celebs” or “snake oil” netizens that abound online, Alejandro displayed substance and delivered advice that was consequential. He found his soap box, and as an online town crier, the Internet community was willing to listen.

After this event, Alejandro indicates that things really began to ramp up. While the live Ustream involving the birth of his daughter gave him a jump start, it’s what Alejandro was able to do with the buzz thereafter that was critical. He cautiously warns others that this is where many often drop the ball: “A lot of people miss the boat. They do something that creates a buzz, and then they don’t capitalize on it. When you secure momentum, you gotta keep it or it will die quickly and get lost in all the Internet ‘noise’” that continually competes for our everyday attention.

[youtube]http://www.youtube.com/watch?v=Dy7o1tKp-38[/youtube]

It was at this tipping point, that Alejandro changed up the game. Differing from others that often rely on the status quo, he decided to transform the way people saw “entrepreneurship” by making it a fun thing to manage. And while he continues to offer human interest life examples (e.g dancing with his daughter) he balances these vignettes with inspirational success training. In this way, he works collaboratively with his audience. He collaborates with them in creating his personal brand… the “successfool” brand…a process he calls “collaborate or die.”

[youtube]http://www.youtube.com/watch?v=Se28jekFTIw[/youtube]

Collaboration is the key. Without involving his audience, Alejandro would not be the success he is today. For him ‘branding’ is really all about listening to your followers and building your persona around one’s passion. To further illustrate his point, Alejandro cites an analogy that underscores brand management: “your brand is like a ‘jetliner’ and your passion is the ‘jet fuel’ that jettisons that brand forward. “You and your brand can only go as far as your fuel and passion will last.” He sees a direct correlation with this and the  age-old tried and true philosophy that if “you love what you are doing, you’ll never have to work another day in your life.”

Today, Alejandro conducts a Successfool.tv Ustream broadcast every Wednesday night at 6pm Pacific time.  The focus of the show is to motivate, inspire, and entertain entrepreneurs through live skype interviews, success tips and tools of the week, and accompanied by some weekly rants. While  monetizing Successfool.com is a goal, for Alejandro, it’s more important  to “build a  brand that people trust, love, and know that they’re not going to get some cheezeball marketing pitch every week with tons of advertisements.” Presently his website receives 10-15K hits per month, according to Compete.com.

As a result of the success of Successfool.com, he’s created a coaching program, hosted a conference, and launched a local marketing company that is quickly generating a ton of buzz in the Sacramento market area.  Alejandro’s Social Marketing Rock Star Webinar series provides an 8-week video training course that helps users learn how to use social media marketing as a tool and how it can boost one’s website traffic.

[youtube]http://www.youtube.com/watch?v=bdY-z14ydsI[/youtube]

The series teaches people how to develop a long lasting Internet business by building their brand online through Social Media.  The webinar modules include, Branding, Blogging and Advanced Blogging Strategies, Social Networking with a focus on Twitter and Facebook, Video/Live Streaming, Podcasting, Web 2.0 Properties and How to use Social Media to become a local hero. Since its success in ’08, a new Social Marketing Rock Star series will launch again this July.

Alejandro’s life journey revolves around his ongoing quest to determine “what success really is?”  As we all know, success means different things to different people. When asked if he feels successful and whether he has reached his goals, Alejandro admits to only just getting started…and that his life long dream is to enter the entertainment field. Whether “that’s hosting a TV or radio show, that’s yet to be determined,” states Alejandro.  So if Oprah, Ellen or Conan are reading this…you might want to give this “successfool” a call. He is in a passionate over-drive mode to take his social marketing rock star fame to another level.

Alejandro Reyes is one “successfool” that doesn’t fool around with success!

P.S: If you are thinking about contacting Alejandro on Twitter, you might want to congratulate him on the upcoming birth of his 2nd baby...Social Baby #2!

For other stories on the Internet Famous, check out my previous interviews with Nick Thune, Marina Orlova and Julia Allison… and stay tuned for more stories of the the Internet Famous in the weeks to come.

Web 4.0,Trip Down the Rabbit Hole or Brave New World?

If Web 2.0 is about web applications and social networking, and Web 3.0 is said to incorporate the semantics of data interpreted by machines, what the heck is Web 4.0 going to look like? If we are in the midst of an evolution, what have the big thinkers been able to conjure up about our futures online? Let’s take a look at some of the insights and theories put forth by the futurists, as us mere mortals breathlessly await the next big shiny thing to capture our hearts, minds and soul.

“What the BLEEP Do We Know,” a movie first released in 2004 went on to become one of the most successful documentaries of all time. Now distributed in over 30 countries, it has stunned audiences with its revolutionary mind-jarring blend of quantum physics and evolutionary thought. While widely popular and panned at the same time, this film is not a journey for closed minded, limited thinkers, or faint-of-mind folks. This is a mystical journey that leaves you curiously rooted in an upside-down-world of invisible unknowns that challenge every belief you’ve ever held sacred. I post it here, because in searching for answers to web 4.0 in our future, sometimes you need to take a trip down the rabbit hole, before you settle down to some more concrete realities.

In 2006, Jeff Moriarty, a Community Manager for Intel was bold enough to suggest that Web 4.0 was an “impending state at which all information converges into a great ball of benevolent self-aware light, and solves every problem from world peace to why Lost stunk last season.” However Jeff also had a small part on the “X-Files” so you might not be so inclined to agree with his epiphany.

On the Brave New World front, Nova Spivack is a technology visionary and entrepreneur with nearly two decades of experience in pioneering ventures. In 1994, he co-founded EarthWeb , one of the first Internet companies, where he helped key cultural institutions and businesses develop their first large-scale Web presences, including the New York Stock Exchange, the Metropolitan Museum of Art, BMG Music Club, Sony, AT&T and US West.

As a futurist and publisher of Twine, Spivack has been contemplating the past, present and future of the Web for quite some time. His timeline of technology from our prehistoric desktop era to our synchronistic future is depicted here.

As you can see, according to Spivak’s predictions we are currently at the tail end of Web 2.0, just starting to lay the groundwork for Web 3.0 or semantic technology which arrives in 2010 (start your stop watches). Web 4.0 or WebOS will be like middleware, where the Web will start functioning like an operating system,or what he calls, “the Intelligent Web.” Nova says he isn’t sure about exact dates or technologies on the top end of the map, but in his view each phase runs in approximate ten-year blocks.

E-Learning Queen is a company that focuses on real-world e-learning issues and emerging technologies. Susan Smith Nash, the founder who goes by the title “Queen’s Assistant” believes that Web 4.0 will include a array of sensors that will gather information from one’s environment to create a deep profile of our behaviors and activities.

Raymond Kurzweil is an inventor and futurist. He has been a pioneer in the fields of optical character recognition (OCR), text-to-speech synthesis, speech recognition technology, and electronic keyboard instruments. predicts that by 2029, the WebOS will be parallel to the human brain. By that time, according to Kurzweil, “intelligent machines will combine the subtle and supple skills that humans now excel in (essentially our powers of pattern recognition) with ways in which machines are already superior, such as remembering trillions of facts accurately, searching quickly through vast databases, and downloading skills and knowledge.”

So are we approaching a moment in time when the Internet will actually transform into a “Learning Web,” where the Web is actually learning by itself, unprompted by humans? Seth Godin, popular speaker at Google and TED conferences and the man who popularized the topic of permission marketing believes Web 4.0 or Web4 (as he calls it) is all about “serendipity and the network taking initiative.”

Some of the future examples he conjures up sheds light on the potential innovation Web4 will be able to add to our lives…

• As a project manager, my computer knows my flow chart and dependencies for what we’re working on. And so      does the computer of every person on the project, inside my team and out. As soon as something goes wrong (or right) the entire chart updates.

• I’m late for a dinner. My GPS phone knows this (because it has my calendar, my location, and the traffic status). So, it tells me, and then it alerts the people who are waiting for me.

• I visit a blog for the first time. My browser knows what sort of stories I am interested in and shows me highlights of the new blog based on that history.

• I can invest in stocks as part of a team, a team that gains strength as it grows in size.

• My PDA knows I’m going to a convention. Based on my email logs, it recommends who I ought to see while I’m there–because my friends have opted in to our network and we’re in sync.

As Godin sees it, Web4 is “coming from the edges (we see all sorts of tribal activities popping up in blogs, communities, rankings) as opposed to from the center. Web 2.0 happened in largely the same way…and it’s
entirely possible that Web4 will get here before the semantic web even though Web 3 makes it work a lot better.”

Well, there you have it, sports fans… some of the greatest thinkers of our day all looking into their crystal balls for answers to our digital futures. However, before leaving you, one additional theory did surface that I thought worthy of note. “Gnardonkeys” who describe themselves as “two funny guys from San Diego who naively think Twitter can make them famous” offer some gnarly insights into Web 1.0, 2.0 and 3.0 and why we can’t afford to let Web 4.0 happen…

[youtube]http://www.youtube.com/watch?v=7pe79kPh3hw [/youtube]

So which ever fork in the road you decide to take…happy travels down the Rabbit Hole or the Brave New World!

Internet Famous – The Julia Allison Story

It’s been said about Julia Allison… “She can’t act. She can’t sing. She’s not rich. But thanks to a genius for self-promotion, she’s become an Internet celebrity.” Ms. Allison has learned the art of personal branding and specializes in distinguishing herself from the pack with a joie de vivre and an innate sense of knowing what to leverage when?

Marketing may be a dated term in this Web 2.0 world we live in…a hackneyed meme attributed to the billboard boys, TV execs and those Mad Men who ran fast and furious in the second half the 20th Century. With all the  changes we have experienced in this last decade, Internet branding may have taken the place of Marketing while reputation management and its economy have definitely become the new black!

Like muscle building in fitness training, exercise is essential in building up one’s specs! Brand reputation is a discipline separate from traditional marketing campaigns. It recognizes that due to increased transparency and access to information, ‘traditional branding’ can no longer be fluff unsubstantiated. It can however be fluff substantiated as long as there is an audience to lap up the pablum that is being fed; e.g. the Paris Hilton syndrome.  That is not… however… the case with Julia Allison.

With attention comes power and control over one’s destiny. People are now viewed in terms of their identification where personal branding now trumps actual products. In the case of Julia Allison, she learned early on that to make it in today’s field of journalism, she had to not only know her craft, she had to differentiate how to best use her craft to become her own story.

In a recent interview, when I asked Julia what prompted her to become an Internet Celeb, she quickly denied that such an unlikely path was her goal. “I think it would be a bit inane to say ‘Oh yes, I set out to become an ‘internet celebrity,’ as if I checked a box my senior year at the career center, next to ‘aimless law student’ and ‘soulless banker’,” she postured.

She also believes that “Internet celebrity is arguably the least useful media vocation one could fill, although some could make a case that “reality show star” trumps it, if only by sheer ridiculousity. And yes, I realize “ridiculousity” isn’t a real word. I couldn’t think of anything else that quite captured that genre’s inherent absurdity.”

With that said, there was a time early on in her career when it occurred to her that the conventional methods of query letters and job postings were not going to get her a job in journalism. “I had just graduated from Georgetown in May of 2004, and I moved to Newport Beach, California with my then fiance.”  I thought, “I can write from anywhere. Which is true, technically.  But what I didn’t realize was that editors gave assignments to writers they knew.  And I couldn’t meet editors from anywhere but New York.” So she moved.

What followed was a number of humbling years of interning. where countless story pitches were overlooked by editors. “And that’s when I had that one ‘triggering event’ inasmuch as there was just one.  I remember seeing a magazine cover featuring Tom Wolfe (in his signature white suit), and hearing from my friend Lloyd Grove, gossip columnist at the Daily News that Wolfe made $6 per word for his writing vs. my $50 per 700 word column.” It was at that moment she had her epiphany: “People would read Tom Wolfe simply due to their familiarity with his byline. Tom Wolfe had transformed himself into a brand.”

So a plan to brand herself was put into motion. “I thought – somewhat unconsciously at the time, later much more consciously – if people were familiar with me, and with my byline, I could: A) be able to publish my writing in a wide variety of publications, B) be able to write about what and whom I wished, and C) be able to make a decent living off of my writing.”

And she was correct! While familiarity can sometimes breed contempt, in today’s Web 2.0 environment it can also nurture micro-fame. “But, like any wish fulfillment scenario, it also comes with a multitude of unintended consequences.” Reputation is definitely a double-edged sword. While the public’s expectations are constantly changing, the very things that create celebrity status can sour and fall out of favor in an instant similar to the fluctuating fortunes of political careers.

Linked romantically with former Tennessee Congressman Harold Ford, Jr., her relationship was used in attack ads by the National Republican Senatorial Committee in Ford’s unsuccessful run for United States Senate in 2006. Allison tells the story without regret: “I went out with Harold a few times when I was a sophomore & junior in college.  It wasn’t serious, but I was beyond naive about press (and hell, the world, really!) at the time, and I think quite a few people took advantage of that.  But, you know … those were lessons I needed to learn, one way or another.  Life hands you whatever lessons you need for the evolution of your consciousness (Eckhart Tolle) and in this case what I needed was a lesson on why you shouldn’t date politicians.”

She also put several publicity events together that spotlighted her ability to be innovative and controversial at the same time. On Halloween 2006, when Allison was dating a columnist for the newspaper AM New York, she solicited the costume designer who created the wardrobe for Priscilla, Queen of the Desert (as she puts it: “no one has better costumes than Drag Queens”). What she ended up with was a Halloween costume made entirely of gold Trojan XL condoms, complete with a condom wand and pumpkin for distributing said condoms. She called herself the “Condom Fairy,” and as a result, the story has become the urban legend she “has never been able to live down!”

The press has said that “it’s easy to dismiss Julia Allison as little more than a rank narcissist” ¢â‚¬â€ and many of her vocal online critics have agreed. However, in Wired Magazine’s August 2008 cover story entitled: “Internet Famous: Julia Allison and the Secrets of Self-Promotion.” it details how she managed to storm the Internet with other unique events that received widespread attention. Once she invited handbag designer Mary Rambin and Randi Zuckerberg, the sister of Facebook founder Mark Zuckerberg to dance in Jazzercise outfits in Times Square to Martha and the Vandellas’ ‘”Dancing in the Street,” which was filmed and documented by cameramen.

Here in a YouTube video following the cover story in Wired, Julia describes how she invests in her own “reputation economy” with Wired’s Editor-in-Chief  Chris Anderson.

[youtube]http://www.youtube.com/watch?v=oz84L2pfYuw[/youtube]

However as previously mentioned, Julia isn’t the “Paris Hilton” fluff that sometimes gets applied to Internet Celebrities who reach for notoriety. In fact in early 2007, Julia expresses some of her own thoughts about the one-note overexposed wonder on Fox News…

[youtube]http://www.youtube.com/watch?v=Me42G-Z_D3Y[/youtube]

Yes, there is rhyme to her reason and methods for her madness. Utilizing her brand awareness, she’s been hired in the “legit” world of corporate events – including keynotes and speaking engagements to top execs at Unilever, A&E, at DLD in Munich, at Next 6.0 in Denmark, at MIT’s Sloan School of Business, and at MediaBistro’s personal branding seminar.

She’s also been hired as a social media consultant for several companies, and as a brand ambassador with NonSociety for Kodak, Cisco, Axe and a handful of other entities.  She’s an unofficial evangelist for Blueprint Cleanse (“I don’t receive payment, but do receive trade”), and was recently hired by Sea World in Orlando to launch their new roller-coaster, the Manta.  “I believe in supporting companies and products I think are great, and I also believe that online entertainment has to pay its bills, and smart, ethical sponsorships are the answer to that,” she notes.

When asked what Internet fame has brought her, she thinks “it’s a bit early to say what it has or hasn’t brought me …  but it certainly isn’t as if I’m now living in a West Village penthouse, paying for my Manolos with my black Amex while my bodyguards polish the tinted windows on my custom Escalade.  I mean, I live in a studio. But you know, I’m pretty psyched that I can now afford health insurance.”

“The most important thing to me is to be able to share my life – my energy and enthusiasm and questions and confusions – through the work that I love – whether that’s a column or writing my blog or TV segments or my little chat show. And that is what the internet has allowed me to do, and so for that I am very, very grateful.”

“Listen, bottom line: there are consequences to every choice we make – each lifestyle we decide upon, whether public or private, whether as a lawyer or a journalist or a scientist or a hippie.  Everything has pros and cons, and it’s up to you to do a cost/benefits analysis.  No one else can do it for you.  Anonymity and its accompanying privacy confers incredible freedom in one sense – you can make your life choices without a chorus of judgment.  But there are some wonderful parts about being a bit more public – the ability to have a large scale conversation, to reach many people, to (hopefully) entertain, to think and wonder and learn and grow along with your audience.  The opportunity to meet people you would never have met before, to embark upon experiences you couldn’t have imagined – the chance to have every day surprise you.”

In business school we learn that the ‘goal of management’ is to increase shareholder value. As it turns out, the definition of a ‘shareholder’ are those folks that have a vested interest in a company. While traditional business practices focus on the bottom line, brand reputation takes a more holistic approach on the importance of the individual. It recognizes that  people can create value through excitement, buzz and celebrity leverage. Ms. Allison has learned to turn the old adage “its not personal, its business” on its head. In the world according to Julia Allison, “getting personal is her business!”

She poignantly sums it up as “I think everyone has a purpose in this world.  Many times I’ve wished that mine were something more straightforward: to make people happy through song or dance or acting.  Well. It’s quite clear I didn’t get any of those talents. But I can talk. I can write. I can wonder and I can share. It’s not much, but hopefully my little corner of the Internet gives people a bit of joy. I think that’s my life’s purpose. And for that I feel incredibly blessed.”

(Note: Also see my other Internet Famous stories on Nick Thune and Marina Orlova. If there is one common thread that connects Julia, Nick and Marina, it is their ‘joie de vivre,’ the joyous spirit they all bring to life, the roles they play and how they have all have found a unique way to fit into the grand scheme of the Internet landscape).

Is The Attention Economy The New Currency?

Remember the political refrain “it’s the economy, stupid!” first uttered in the 90′s and probably more applicable today then it was then? Well, while we are all wringing our hands trying to survive the financial ills that have blanketed our land, there is another economy sapping up just as much of our energy as the monetary one. And I’m not talking about the Information Economy. By definition, economics is the study of how a society uses its scarce resources. And information is no longer scarce. To the contrary…it is not only abundant, but its cup is forever running over. The Internet took care of that!

What is more scarce today however than the world’s diminishing oil reserves… is man’s attention.

So in case nobody formally informed you, welcome to the Attention Economy, where value is based on drawing attention to oneself. To understand this better, let’s contrast the Attention Economy to that of other economy: the wallet economy. In the wallet economy, instead of competing for a share of people’s attention, you’re seeking a percentage of their disposable income. Capital One built a whole advertising campaign around the value of not only carrying hard currency, but the clout that comes from credit cards… hence, the “what’s in your wallet?” ad nauseum TV ads.

The term Attention Economy was invented by the first introduced by  Michael Goldhaber, who wrote a remarkably prescient piece in December 1997 in which he described a new arrangement in which the “flow of attention” metaphorically replaced money as the currency of the Internet. A book on this topic has since been written by Thomas H. Davenport and John C. Beck, with some of the basic principles laid down by Goldhaber.

In the Attention Economy, your value is no longer determined by your net worth… but more importantly…by your NET worth. Since the Internet encompassed our lives, think about how inexpensive it is for an individual or a corporation to disseminate their message to the masses. The paradigm has shifted. All of sudden talk is cheap, and it’s listening that garners significant value. Man needs interaction to determine his or her self worth. And no fat wallet is going to make us feel better about ourselves unless it is coupled with a little ‘attention currency.’

If this is a hard concept to swallow, just think about a world where you receive no acknowledgment from your fellow man. As Goldhaber puts it: “Living without feedback, even in the lap of luxury, would be for all (but a few recluses) barely living at all.” And that statement was made over ten years ago when the Internet was barely coming out of its digital womb. So how much cheaper is it to get your word out today and why is it so much harder to be heard. Because of the information explosion online, we no longer read – we skim. The news that lasted days now becomes old news in just a few hours.

Attention Economics is primarily concerned in getting consumers to consume advertising. Traditional media advertisers retained a model that follows consumers through a linear process called AIDA – Attention, Interest, Desire and Action. Attention is therefore the primary first step in the process of converting non-consumers. Since the cost to channel advertising to consumers is now sufficiently low and more ads can be transmitted to a consumer than the consumer can process, our attention becomes the scarce commodity to be allocated.

When information is abundant, the false positives are very costly and basically deal breakers. Web-surfers happily leave web sites, knowing they have plenty of alternatives. Unfortunately, this becomes a lose-lose situation, because if potential customers are not satisfied then sellers lose revenue. The idea behind the Attention Economy is to create a marketplace where sellers make buyers happy by providing them with relevant information.

It is important to realize that the key ingredient in the attention game is relevancy. As long as consumers see relevant content, they are going to keep coming back – creating more opportunities for sellers to sell.  Statistics show that the longer a user stays on a web site absorbing content, the greater the odds they will be swayed by one’s brand message or sale of product.

Twitter with its medieval-like armies of “followers and followed” is a fitting example of how the Attention Economy works. The value of one’s fiefdom on Twitter is based on how many followers we have and thus how many people read our words. In essence we grow our power base as digital feudal lords by winning the attention of a huge army of followers. In place of food and shelter provided in the days of feudalism, we exchange information for one’s loyalty.

To put this in perspective, think about how many articles have been written about the “monetization” of Twitter, and the reluctance of the Twitter brass to roll out a business model just yet. I believe one of the reasons for this hesitation is based on the current state of Twitter. Since attention is the valuable commodity Twitter can offer its users, its enrollment growth has exploded exponentially. And the fiefdom of the Twitterverse continues to be a marketplace for the attention-deprived to thrive and connect.

According to Goldhaber, “if money becomes less reliable or less useful to prop up our standard of living, we would could be heading fast for a pure Attention Economy, whereby goods and services would flow directly to those who have attention from those who can provide the goods and services.”

While all of this is very abstract, how does this work in the real world? Well

some companies have been hard at work trying to hit the mark. Goldhaber offers up Apple and Google as two role models that have captured our imagination for years. But lesser known is the Yamaha Corporation of America, Band & Orchestral Division that recently announced the launch of a new Facebook application called “Harmonize.” Here you have a platform that provides instrumentalists with the ability to connect with other artists worldwide in addition to presenting interactive advice from Yamaha artists, technique tips and performance opportunities.

Developed in a collaborative effort with R2Integrated, a leading creative digital marketing firm, CEO Matt Goddard noted that the goal of this application was predicated on “developing a tool that was not a time taker? The ability to share wisdom and tips with other artists quickly using the efficiency of the web was targeted as a time saver.”

So in an attention-deprived milieu, Harmonize was not trying to change behavior but rather provide another set of tools for an already existing behavior. According to Goddard, “our goals were long term.  Not to try and create a one-and-done viral campaign, but for Harmonize to be the foundation for many customer related engagement activities, over the long-haul.”

Goddard believes, “the only way to overcome any distraction in our Attention Economy is to find the things that matter to your customers and get that piece right.  Tools will come and go, mobile will soon take over and then something else. Getting people’s attention is going to be harder and harder over time.”

In a recent NY Magazine article,”In Defense of Distraction,” Sam Anderson notes that “Focus is a paradox¢â‚¬â€it has distraction built into it. The two are symbiotic; they’re the systole and diastole of consciousness. Attention comes from the Latin to stretch out or reach toward, distraction from to pull apart. We need both. In their extreme forms, focus and attention may even circle back around and bleed into one other.”

David Meyer, one of the world’s reigning experts on multitasking, says there’s a subset of Buddhists who believe that the most advanced monks become essentially world-class multi-taskers ¢â‚¬â€that all those years of meditation might actually speed up their mental processes enough to handle the kind of information overload the rest of us find crippling.

Anderson also underscored this point by noting that, “we recently elected the first-ever BlackBerry president, able to flit between sixteen national crises while focusing at a world-class level.”

According Goldhaber, Obama, in addition to managing the nation’s financial economy is also a master at managing the Attention Economy. “His whole campaign was strategic, where it netted him money, volunteers, and much loyalty. “There’s No One As Irish As Barack O’Bama” is a humorous folk song written in 2008 by the Corrigan Brothers. “The adulatory quality of this video, coming from Ireland, made Obama’s fan base seem that much larger, which also helped expand audience loyalty further, and win new fans for Obama domestically and internationally,” noted Goldhaber.

[youtube]http://www.youtube.com/watch?v=EADUQWKoVek[/youtube]

Similar to the Buddhist monks ability to multi-task, it appears that we are evolving as the Attention Economy matures. The next generation will have an easier time adapting to the ebb and flow of this phenomenon. Our kids will be able to juggle multi-levels of challenges while also conducting mindful web-surfing, dedicated Twittering and perhaps as Anderson sees it, the ability to live in syn ch with a world that offers a “zen-like state of focused distraction.”

Well, if you’ve made it to the end of this article, I give you props for providing me your undivided attention. Now if I can impose on you for comments and feedback, I promise I will give it my utmost attention as well. Also I welcome you to follow me on Twitter, where I run my own little fiefdom of presently 3334 followers!

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