Internet Famous – The Brett Borders Story

A couple of decades back, Brett Borders had visionary aspirations. Instead of aimlessly wondering the halls of his high school, he took to the underground to search out threads of conversations that were beginning to surface in this new arena called the Internet. A unique but somewhat logical beginning for a fellow who would later go on to bill his blog the “Social Media Rockstar,” Brett was in search of digital networking way before its time.

In a recent interview I conducted with him, he sums it up as, “an extremely limited (environment)… the only social networking options were Prodigy/Compuserve,  a handful of local Bulletin Boards and the the same 35 active users.” Along with a small group of hacker friends, he learned how to call overseas and obtain Internet access by sneaking through local university and business systems.

He would then hack into telephone systems that would allow access by dialing out without being traced. According to Brett, it “really wasn’t that devious,” as his group was the same kind of crowd that today “you would find on FriendFeed or Digg.” When the first public internet service became available in his area in 1994, he immediately quit hacking as he “finally had unlimited, bulletproof access to the ‘Net,’” where he found it “far more interesting to connect versus crack.” However he looks back on these early days fondly as it motivated him to become a resourceful out-of-the-box thinker who could forge a path into the future without the need of a guidebook.

Brett studied Sociology in college where he was able to reflect on some of the anthropological underpinnings of online social demographics. Metaphorically similar to a Margaret Mead uncovering tribes in Samoa or New Guinea, Brett observed and researched the collective consciousness of various online tribes. He proposed that “online social interaction mirrors real life (with parallels to) castes, circles, cliques and socio-economic groups.” And as a social marketer, he now feels that to communicate to each group and target them properly, one needs to analyze their social structures and online habitats.

When asked why institutions of higher learning haven’t embraced social media as an academic discipline, he feels that “universities are kind of reactionary in that they (will only) offer programs and classes after a job market emerges.” Since social media jobs are presently just beginning to take on a prominent role in corporations and organizations, it will take a while for universities to catch up.

Today Brett Borders is an independent “Web Traffic Developer.” Even though Borders’ blog is titled “Social Media Rockstar” he doesn’t view himself as rock star, nor Internet Famous. Similar to Liz Strauss titling her blog, “Successful Blog” and Hugh Hefner labeling his pop culture mag “Playboy,” his blog title is more about the content versus a moniker for himself as the originator.

According to Brett, ” I think with the exception of a small handful of established, elite social media people, pretty much everyone out there is ‘faking it till they make it.’ I wake up, explore, learn, make mistakes, improve and re-define myself on a daily basis. I try to be confident, but also completely honest about what I know about and what I don’t – and careful not to mislead or make false promises to people.”

However, Brett is also cognizant that online detractors can be more powerful than your actual followers. Non-fans (what Brett terms “your shadow”) are usually much more diligent about blocking the spread of your message than the average acquaintance is dedicated in spreading it for you. Here’s a visual interpretation of Brett’s perspective on this topic.

To become Internet Famous, according to Brett is to be an initiator, not a follower. For example, when social media first came on to the scene, those that became the most successful in blogging and developing apps were those that pushed the envelope, by using new tools and searching out new terrain to maneuver. Brett feels the ones that faltered in this regard were the less aggressive breed who settled for “aggregating or recycling” the work accomplished by the front runners.

Brett refers to some of these social media followers as “online snake oil salesmen” who are motivated by money. These are the folks that aren’t “at all shy about claiming they know stuff that they don’t or making promises they can’t deliver. There’s a boom of interest in social media and SEO – and there are only a few barriers to entry (all you need is a website and business card), so some less-than-scrupulous types of people are trying to cash in on it.”

“The truth is that you have to give something (time, energy, attention or $$$) before you can really expect to get anything in return,” notes Brett. Something he calls “Digital Karma,” where those that are serious about online marketing and invest their time strategically and ask for recommendations are the ones to reap the benefits. “Those who are looking for ‘quick fixes’ and too-good-to-be-true promises can easily get burned or disappointed.”

Narcissism is sometimes an unattractive by-product of Internet Fame “There’s something very hypnotic about watching someone with an over-blown self image get all excited about themselves (which is why sites like TweetingTooHard.com are funny),” notes Brett. “There’s also “bad boy” and “bad girl” rockstar types in social media who are outspoken, hostile and inevitably create drama wherever they go. Many people unconsciously placate them (to avoid getting on their “bad list”) and follow them to see what kind of exciting trouble they’re gonna stir up next.”

In retrospect having lived through the Web 2.0 explosion, Brett reflects that “today social media is definitely over-hyped. “Yes, it is very powerful. Yes, it changes they way business is done. Yes, it empowers people to make choices they never had before – and it changes the world in some ways. But people are still people – and we like to waste a lot of time and use social media to mindlessly distract and entertain ourselves.”

He also believes that social media marketing is not a great fit for many types of products and services. He affirms that companies could “definitely get more ROI with traditional advertising or other online marketing methods like SEO or PPC.”

Currently Brett is working for an automotive publisher that focuses on hybrid and electric car technology. He’s building buzz and connections around content that raise people’s awareness of next generation transportation options. In the past he’s worked for international e-commerce companies, product manufacturers, and local tech start-ups in Boulder, Colorado.

In closing, I think Brett Borders’ Internet fame came about as result of his invested time and energy in this field and that his advice is based on years of trial and error. While he feels that a lot of folks are just not cut out for this business (“it’s demanding, time-intensive, volatile, and requires much more creativity than people are able to give to it”), I think Brett Border is one of those experts that has sized up the social media landscape realistically and knows how to make it do his bidding.

If you’re looking for a social media coach to help you wade through those Web 2.0 waters, I would suggest you contact Brett Borders for the job. He may be just that Social Media Rockstar his blog refers to.

For other stories on the Internet Famous, check out my previous interviews with Nick Thune, Marina Orlova, Julia Allison and Alejandro Reyes… and stay tuned for more stories of the the Internet Famous in the weeks to come.

Is Twitter About to Jump the Shark?

Speculation is out there about whether or not Twitter is peaking. Is the Social Network darling reaching its saturation point? If so, what will take its place? What is the next the big thing? What could possibly capture our imagination in the same way as Twitter?

As the medium of blogging started to plateau, was it any wonder that our attention-deficit angst would find micro-blogging a suitable alternative? In a world flooded with data overload, 140 characters or less seemed to strike just the right chord for many of us. But nothing lasts forever, as a wise Buddhist once told me (e.g. even the Dalai Lama was recently exiled from Twitterdom… but that’s another story).

So since a few warning signs are blowing in the wind, and a couple of red flags have been raised, it might be worth our while to explore what might be rolling down the social network highway.

Steve Rubel, an elite member of the twitterati with almost 20,000 followers is probably one of Twitter’s most vocal critics. He talks about how the intraweb has attracted celebrities and how this pop culture dynamic can become a double edged sword. As celebrities like Ashton Kutcher, Demi Moore and Britney Spears put their stamp of approval on Twitter, us common folk became blind-faith followers, attracted to the Twitterverse like moths to a flame. In turn, when something goes mainstream it begins to lose its “geek cred,” according to Rubel, and like nomads looking for the next oasis, the digerati will begin to lose interest and seek out greener pastures.

“Jumping the shark” is a pop-culture catch phrase coined by Jon Hein and has been used by TV critics and fans to mark the point when a TV show or series veers off its original plot course into an absurd story line departure. The phrase refers to a scene in a episode of the TV series “Happy Days”, first broadcast on September 20, 1977. In the episode, Fonzie (Henry Winkler), wearing swim trunks and his trademark leather jacket, jumps over a shark while water skiing. This was particularly ironic, in that Fonzie, famous for being a biker, had previously jumped his motorcycle for a publicity stunt¢â‚¬â€but was severely injured in the process, and very remorseful for his actions.

He then learned a valuable lesson, and delivered a moral message, that taking foolish risks “isn’t cool.” In contrast, Fonzie’s later decision to take an even greater risk on water skis “to prove a point” came across as absurd in many ways (particularly since the “motorcycle jump” episode was a major point in Fonzie’s character development).

So the analogy of “jumping the shark” came to mean reaching a threshold and losing the interest of a fan base. Could Twitter have tipped that delicate balance, and be headed for a downhill descent? Will the Founding Fathers of Twitter abandon ship and mosey on down the Social Network trail?

I don’t think so! I think the rumors of Twitter’s demise are grossly over exaggerated.

I believe the basic premise of Twitter is brevity and access. Twitter, dissimilar Facebook and LinkedIn, requires less active participation on our part. While the group involvement of other social networks has its own appeal, they definitely require a focus that can eat up a lot more time than Twitter. I personally can keep my Twitter home page open all day long, and visit it periodically when I have a quick thought or a need to shake out some cobwebs. I can’t say the same of the others. On Facebook and LinkedIn, I get caught up in answering incoming mail, joining discussion groups, reviewing photos and videos, supervising memberships for groups I organized, and a myriad number of other tasks that can become exhausting at day’s end.

I also feel that the Wild West appeal of Twitter provides it with staying power. As a disorganized, chaotic venue, while it sometimes seems like you have entered the Tower of Babel, it is also comforting to be immersed into a space where multiple conversations are filling the void. In the Twitterverse, we are deluged with insights, perspectives, absurdities and the like, all donated freely in many cases by a motley assortment of strangers. It’s a global cocktail party where you can listen, participate or retreat periodically throughout the day. Its a water-cooler environment that never gets old and is definitely part of Twitter’s charm.

So to think about what might take its place is a daunting task. If you think that Twitter is a replacement for how we receive the news, then perhaps Twitter has taken the place of the newspaper. But if that be the case, US newspapers experienced logevity, having been around since the early 1700s. And yes, everything does move a lot faster in the electronic age, but it will be interesting to see how long social networks in general will last. Rubel and others are proponents of FriendFeed, Jaiku and Pownce as possible substitutes. However, it doesn’t look likely that they can gain the critical mass of support necessary to overtake the micro-blogging front-runner. Pownce has already shut down operations, and the others do not have the ease of access that Twitter possesses.

So, while Jon Stewart can satirically joke about Twitter’s  ” faux-social network” competitors like “Grunter” and “Stalker,” I think the Twitterverse is going to continue to evolve with its devoted fan base for quite some time to come. “Jumping the Shark” is a bit premature at this stage of the game!